What aspect of kano model represents a direct relationship between the functionality provided and customer satisfaction? 1. Delighters 2. Must be 3. One Dimensional 4. Competitive Priority 5. Critical Priority
Geek Boy Staff asked 11 months ago What aspect of kano model represents a direct relationship between the functionality provided and customer satisfaction?
1. Delighters
2. Must be
3. One Dimensional
4. Competitive Priority
5. Critical Priority
a. Only 1, 3 & 4
b. Only 2, 3 & 4
c. Only 3 & 4
d. Only 2, 3 & 4
e. All of the above
1 Answers
Lokesh Kumar