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Questions & Answers › Tag: Process Improvement
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SPS stands for _________
AnsweredGeek Boy asked 12 months ago • 
438 views1 answers0 votes
Which of these is not a role in six sigma team?
AnsweredGeek Boy asked 12 months ago • 
712 views1 answers0 votes
Control limits can be changed by the customer.
AnsweredGeek Boy asked 12 months ago • 
2569 views1 answers0 votes
An ecommerce application was struggling with frequent payment failures. An improvement team implemented a process change to eliminate payment failures in the application. After the solution was implemented there was no payment failures for a day and the project was considered a success and closed. Customer complained when the payment failures resurfaced again after a week. What do you think could be the potential reasons?
AnsweredGeek Boy asked 1 year ago • 
2304 views1 answers0 votes
The pareto chart for causes of missing ftr sla identifies that effort estimation contributes to 75.6% of total causes. What can be next step to arrive at the root cause?
AnsweredGeek Boy asked 1 year ago • 
2412 views1 answers0 votes
What aspect of kano model represents a direct relationship between the functionality provided and customer satisfaction? 1. Delighters 2. Must be 3. One Dimensional 4. Competitive Priority 5. Critical Priority
AnsweredGeek Boy asked 1 year ago • 
3551 views1 answers0 votes
Which tool is used to narrow down the list of potential causes?
AnsweredGeek Boy asked 1 year ago • 
2961 views1 answers0 votes
Mistake proofing is known by the term __________
AnsweredGeek Boy asked 1 year ago • 
283 views1 answers0 votes
How many metrics can be addressed in one SPS project?
AnsweredGeek Boy asked 1 year ago • 
4679 views1 answers0 votes
Lean systems use the standardization of components because standardization __________
AnsweredGeek Boy asked 1 year ago • 
557 views1 answers0 votes
Statistical process control chart is used to __________
AnsweredGeek Boy asked 1 year ago • 
389 views1 answers0 votes
What is a major possible barrier for the value flow?
AnsweredGeek Boy asked 1 year ago • 
373 views1 answers0 votes
What would the activity of testing in a software development process in most cases be considered as?
AnsweredGeek Boy asked 1 year ago • 
1300 views1 answers0 votes
All of the following are examples of data collection forms except
AnsweredGeek Boy asked 1 year ago • 
4193 views1 answers0 votes
Reducing variation:
AnsweredGeek Boy asked 1 year ago • 
639 views2 answers0 votes
You cannot use the root cause analysis techniques in PDCA. The above statement is:
AnsweredGeek Boy asked 1 year ago • 
2691 views1 answers0 votes
Choose the correct relationship to create more defects:
AnsweredGeek Boy asked 1 year ago • 
3406 views1 answers0 votes
Visualization of the relationship between two variables measured on the same set of individuals ____________
AnsweredGeek Boy asked 1 year ago • 
1091 views1 answers0 votes
You are trying to explain basic statistics to your team with a simple example. There are 10 members in your team and you recorded the height of each members. The minimum height was 5 feet 2 inches and maximum height was 6 feet. The average height was 5 feet 7 inches. If you have to measure the variation in height and you used 'Range' as the parameter. What would be the result?
AnsweredGeek Boy asked 1 year ago • 
1680 views1 answers0 votes
An improvement project lead collected data to improve ticket turnaround time and the data follows normal distribution. Improvement leads is interested to compute the central tendency. What is appropriate central tendency in this scenario?
AnsweredGeek Boy asked 1 year ago • 
2026 views1 answers0 votes
Which of the following are true about 5 why analysis? 1. you must ask why 5 times 2. it helps to get to the symptoms of a problem. 3. it helps to get to the root cause of a problem. 4. it helps to get to the effect of the problem. 5. you may not need to ask why 5 times
AnsweredGeek Boy asked 1 year ago • 
2771 views1 answers0 votes
Shape of a normal distribution is impacted primarily by _________
AnsweredGeek Boy asked 1 year ago • 
2620 views1 answers0 votes
When selecting your project y you should? 1. Select a measure that the customer uses to judge your performance. 2. Use an outside in approach. 3. Measure the same metrics as the customer does. 4. Select a measure that will need least number of samples. 5. Select a measure that is at least one level below than the customer's metrics.
AnsweredGeek Boy asked 1 year ago • 
3217 views1 answers0 votes
An application support team had issues with resolution an response time metrics. It was not able to meet the targets as agreed with the customer. Project manager formed an improvement team to address the issue. Improvement team selected SPS as a methodology. What is the reason for selecting the methodology as SPS?
AnsweredGeek Boy asked 1 year ago • 
2273 views1 answers0 votes
Which of the following is used for data collection purposes?
AnsweredGeek Boy asked 1 year ago • 
695 views1 answers0 votes
A BRM doing a project on billing and receivables management wants to group all the causes in a visual format. He should use _________
AnsweredGeek Boy asked 1 year ago • 
3520 views1 answers0 votes
A pilot implementation of the design solution happens in plan phase?
AnsweredGeek Boy asked 1 year ago • 
1652 views1 answers0 votes
ABC Organization manufactures small size cars. In the last six months it observed an increase in the inventory of manufactured cars. Manager of the production unit wants to reduce the inventory. Which principle of Lean would help the manager in reducing the inventory?
AnsweredGeek Boy asked 1 year ago • 
5195 views1 answers0 votes
DMAIC methodology is used to _____________________.
AnsweredGeek Boy asked 1 year ago • 
814 views1 answers0 votes
Histogram is used to _____________________.
AnsweredGeek Boy asked 1 year ago • 
715 views1 answers0 votes
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