Questions & Answers(Frequently asked questions)Questions & Answers › Tag: ProFilter:AllOpenResolvedClosedUnansweredSort byViewsAnswersVotesYou are managing a production support project and your customer has requested to reduce the overall cycle time for incident resolution. Your team is servicing customers in US, UK and APAC geographies. While collecting data for incident resolution, what could be the ideal segmentation factors?OpenGeek Boy asked 1 year ago • Questions1870 views0 answers0 votes