In one of the helpdesk engagements manager is interested to understand the variation in the call handling time. Manager selected few agents and collected call handling time for few weeks. The maximum time taken is 45 mins and the minimum time taken is 20 mins. If the manager wants to compute Range as variation measures, what would be the resut for the range?
Geek Boy Staff asked 11 months ago In one of the helpdesk engagements manager is interested to understand the variation in the call handling time. Manager selected few agents and collected call handling time for few weeks. The maximum time taken is 45 mins and the minimum time taken is 20 mins. If the manager wants to compute Range as variation measures, what would be the result for the range?
a. 45 Mins
b. 20 Mins
c. 5 Mins
d. 25 Mins
e. 65 Mins
1 Answers
Lokesh Kumar