An improvement project lead is interested to understand the logical flow of 'Ticket Resolution' process. What would be the best way to understand the logical flow?
Geek Boy Staff asked 12 months ago An improvement project lead is interested to understand the logical flow of ‘Ticket Resolution’ process. What would be the best way to understand the logical flow?
a. Ask 5 whys
b. Draw Process Flow Diagram
c. Draw Pareto Chart
d. Draw Scatter Diagram
1 Answers
Lokesh Kumar