An improvement project lead collected data to improve ticket turnaround time and the data follows normal distribution. Improvement lead is interested to compute the Central Tendency. What is the appropriate Central Tendency in this situation?

Questions & AnswersCategory: QuestionsAn improvement project lead collected data to improve ticket turnaround time and the data follows normal distribution. Improvement lead is interested to compute the Central Tendency. What is the appropriate Central Tendency in this situation?
Geek Boy Staff asked 11 months ago

An improvement project lead collected data to improve ticket turnaround time and the data follows normal distribution. Improvement lead is interested to compute the Central Tendency. What is the appropriate Central Tendency in this situation?
a. Mean
b. Median
c. Mode
d. Range