An application support team had issues with resolution an response time metrics. It was not able to meet the targets as agreed with the customer. Project manager formed an improvement team to address the issue. Improvement team selected SPS as a methodology. What is the reason for selecting the methodology as SPS?
Geek Boy Staff asked 11 months ago An application support team had issues with resolution an response time metrics. It was not able to meet the targets as agreed with the customer. Project manager formed an improvement team to address the issue. Improvement team selected SPS as a methodology. What is the reason for selecting the methodology as SPS?
a. Improvement team is comfortable with SPS methodology.
b. Application of SPS can improve the performance of resolution and response time quickly.
c. SPS is simplest and easiest methodology of all.
d. All of the above.
e. None of the above.
1 Answers
Lokesh Kumar Staff answered 11 months ago b. Application of SPS can improve the performance of resolution and response time quickly.