Quiz

1. Six Sigma DMAIC approach can be used for: a. Incremental improvementsb. Exponential Improvementsc. None of the aboved. Both of the above 2. Six Sigma DMADV approach can be used when: a. A process existsb. Incremental improvement is enoughc. Improvement is towards New / Redesigned Product / Serviced. None of the above 3. What are the actions needed to improve a process? a. Identifyb. Analyzec. Improved. All of the above 4. "Define, Explore, Improve & Sustain" are the phases of the typical SPS methodology roadmap. a. Trueb. False 5. A helpful tool in identifying trends and cycles: a. Run chartb. Scatter diagramc. Pareto chartd. None of the above 6. PDCA cycle is also known as the Deming Cycle (Plan, Do, Study, Act). a. Tureb. False 7. Which of the following statements is correct for this goal statement: "Improve SLA compliance from 90% to 95% by June 2016". a. Baseline Performance is 90% and Target Performance is 95%b. Baseline Performance is 95% and Target Performance is 90%c. Target Performance is 95% but there is no Baseline Performanced. Baseline Performance is 90% but there is not Target Performance 8. The PDCA cycle is a powerful approach for problem solving as it provides the foundation for teams to (Check all that apply): a. Systematically identify and understand a problem or issue and its root cause rather than symptoms.b. Generate ideas and develop an effective plan to solve the problemc. Ensure that the current problem stays fixed and them move on to other problemsd. None of the above 9. Eighth type of waste is: a. Motionb. Unutilized skillsc. Transportd. Inventory 10. A stable process has: a. Percentage of defect free productb. Control limit same as specification limitc. All data points within control limitsd. No variations at all 11. Structured Problem Solving can help: a. To eliminate defects or errors and common problemsb. To improve critical metrics on a continual basisc. Both of the aboved. None of the above 12. In which phase of PDCA, you can confirm whether the solution has met the desired goal. a. Planb. Doc. Checkd. Act 13. Which one of these is not a role in Six Sigma team? a. Team memberb. GBc. Black Beltd. MBBe. None of the above 14. Unnecessary movement of people, parts, or machines within a process falls under which type of waste? a. Motionb. Transportc. Defectd. Waiting 15. Yield is: a. Percentage of defect free productb. Number of defectsc. Area under the Normal curved. Higher when defects are higher 16. The methodology for making improvements to an already existing process is a ____________ and for developing a new product/process is a _____________ a. 1-DMAIC, 2-DMADVb. 1-DMADV, 2-DMAICc. 1-DMACI, 2-DMADVd. 1-DMACI, 2-DMAVD 17. Focus of Lean is: a. Waste Eliminationb. Variation Reductionc. Statistical Process Controld. Capability Analysis 18. Which of the following statistical terms represents the variation in a process (Check all that apply)? a. Medianb. Modec. Standard Deviationd. Rangee. None of the above 19. Sigma approach aims to (Check all that apply): a. Reduce variationb. Improve capabilityc. Increase yieldd. None of the above 20. PDCA cycle is also known as Deming cycle. a. Trueb. False 21. What are the fundamental elements of Lean? (select all that apply). a. Valueb. Value Streamc. Flowd. Pulle. Perfectionf. Push 22. A stable process has to be a capable process. a. Trueb. False 23. PDCA (Plan Do Check Act) also know as (select all that apply) a. PDSAb. Deming Wheelc. Shewhart Cycled. None of the above

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